Unlike most Java games, PartyCasino.com Mobile games are free. Your service provider will charge you standard data tariffs the time it takes to download the game. The time the downloads will take depends on the quality of your connection.

What PartyCasino.com games can I play?

You can currently play Vegas Downtown Blackjack, European roulette and Super Fortune slots.

Can I play with real money?

PartyCasino.com Mobile allows you to play with real money when connected via GPRS or a 3G network. You can also play all of the games for fun without connecting to a network.

Are my transactions secure?

PartyCasino.com uses industry standard encryption methods to ensure all your private data is protected when playing PartyCasino.com Mobile games.

Can I make deposits and withdrawals on my mobile?

Yes. You can use credit or debit cards to make deposits on your mobile phone. You can also cash out to new debit cards and credits cards you have made deposits with.

Can I download PartyCasino.com Mobile games?

Java applications can be downloaded to any WAP-enabled handset.

How do I download PartyCasino.com Mobile games?

From this website
Enter your mobile number in the space provided. Do not leave any spaces between the digits (e.g., 447764234456). Use the international code for your country, omitting the 0 from the start of your number. Click ’Download’ to finish.
You will receive an SMS message prompting you to download the application. Select it in order to download the games.
By SMS
Text ‘Casino’ to the shortcode for your country. It doesn’t matter whether you use upper or lower case.

Will PartyCasino.com Mobile games work on my phone?

Our applications are currently compatible with the following models:

Nokia	Sony Ericsson	Motorola	Samsung	LG
3230	D750	A630	D500	U880
3230i	K600	A835	D600	U890
3250	K608	A845	D608	U8100
5300	K610	C975	Z500	U8110
5500	K618	C980	E720	U8120
6131	K700i	E1000		U8130
6230	K750	E1070		U8138
6233	K758c	E398		U8180
6270/3260	V600	E550/551		U8330
6280	V800	E770		U8380
6288	V802	KRZR K1		U8500
6600	W550	L6
6620	W600	L7
6630	W700	PEBL U6
6638	W710	RAZR V3
6670	W800	RAZR V3i
6680	W810	RAZR V3x
6681	Z550	ROKR E1
6682	Z558	SLVR
7373	Z610	V300
7390	Z710	V360
7610	Z800	V400
8800/8801	Z1010	V500
E50		V505
N70		V525
N71		V535
N72		V547
N80		V550
N90		V551
N92		V555
N93		V560
N95		V600/620
		V635
		V8
		V80
		V975
		V980

Are PartyCasino.com Mobile games compatible with my network?

PartyCasino.com Mobile games work on all major European networks.

Is PartyCasino.com Mobile available in my country?

PartyCasino.com Mobile is being made available to users in the following countries:
TBC

What happens if the application doesn’t download correctly?

Check that your mobile phone is configured correctly for WAP access. Please contact your network operator to verify your WAP settings.

I've received the SMS/WAP prompt, how do I activate the download?

When the message appears, open it.
Follow the instructions to download the PartyCasino.com Mobile game of your choice.
Click ‘Yes’ if you are asked to connect to a server.
Click ‘Yes’ when you are asked to install PartyCasino.com mobile game on your mobile.
If a message appears saying the application is not trusted, press ‘Yes’ to continue with the installation process.
You may need to decide where to save a PartyCasino.com mobile game on your phone or memory. Choose whichever option suits you best.
If you are directed to a WAP page asking you to unblock adult content, you need to contact your network operator to unlock the content on your phone.

How long will the application stay on my phone?

Once you have downloaded the application you can keep it on your phone for as long as you want.

Can I delete the application?

You will be able to delete the application from your phone at any time. You may need to use the application manager to delete the games on some phones.

I deleted the application, can I download it again?

PartyCasino.com Mobile games are free of charge so you can always download it again. If you delete the application, just text 'Casino' to your country’s shortcode.

If I switch network operator will the PartyCasino.com Mobile games still work?

Changing networks should not affect your PartyCasino.com Mobile games as long as you have configured your phone to connect to your new network operator’s GPRS/WAP services.

What happens if I change phones?

If you switch phones you will need to download your chosen PartyCasino.com Mobile games again, assuming your new phone is compatible. You should then be able to log in as normal.

Further information

What is Java?

Java is essentially a programming language that is used to create games and applications. Some phones support downloadable Java/J2Me applications over a WAP connection. This means you can add it to your phone's functionality by downloading games and applications to your handset.

What is WAP?

WAP is short for Wireless Application Protocol.It defines the standards by which web content can be successfully and efficiently delivered to mobile phones.

What are WAP settings?

Each phone and operator has specific settings to allow access to WAP pages. This capability is necessary to download the application.

What's a WAP Push?

This is a particular sort of SMS message that makes it easy for you to download applications to your phone. The message contains a link that directs your mobile to a secure site from where PartyCasino.com Mobile Games can be downloaded.

What does it mean if an application is not trusted?

This means that there is an compatibility issue between your phone and the certificates used on the PartyCasino.com Mobile service. This does not mean that your security is compromised. If this message appears after you have been using the service then contact our Customer Care team.

Troubleshooting

What if I lose network coverage?

If you lose network coverage your game will be suspended. When you log back in you will be able to resume the game where you left off. Your money will also remain in play until you finish.

How do I remove content blocking?

You need prove to your network operator that you are over 18 years old. This usually means registering your credit card details with them. Contact your network operator for details.

I didn't receive the SMS message/WAP Push.

Check your outbox to see if your text message requesting the application was sent.
If you use a top-up card, check that there is enough credit on your card to pay for your text request.
Check to see if the SMS message/WAP Push from us is in your 'Service Messages inbox/Browser Alerts inbox' (just 'Inbox' in some models) if your mobile stores WAP Push links.
Make sure your inbox isn't full.
Make sure your WAP settings are configured correctly.
Your network might be experiencing a high level of traffic. Try waiting for 30 minutes in case the SMS message/WAP Push has been delayed. If you still haven't received it, try requesting it again. PartyCasino.com Mobile games are free, so you only pay the standard tariff charges set by your service provider for the connection times.

The error message ‘Fobidden’ appears when I try to download the application.

This means the WAP gateway you are using to access the site has a size limit. To avoid this problem, change your WAP settings to a gateway that has no restrictions. If you are unsure how to do this, contact your service provider.

When I try to download the application, the error message 'File too large' appears. What does this mean?

Some mobiles will not download items over a certain size. Please check your mobile manual for details.

My download doesn't reach 100% or a message appears saying 'Download failed'.

Please make sure that your WAP settings are correct. Some operators' WAP systems have not yet been configured to support Java game downloads. Please contact your operator for further information.

You will need to clear some space by erasing an application if your phone’s memory is full.

Once you have made some space, you can try downloading PartyCasino.com Mobile games again.

My download failed. What do I do?

The PartyCasino.com Mobile game may have been downloaded to a folder where you were unable to find it. Try looking for it in 'Downloads', 'Applications' or 'Games'. If you still can’t find it, make sure there is enough room on your mobile for another application.

I get a message saying ‘Memory Full’.

If your phone memory is full you will need to clear some space by erasing an application. Once you have cleared some space, you can try the download process again.

Why does my WAP connection fail before I download PartyCasino.com Mobile games?

Clear the cache in your WAP browser before you try accessing the address again. Also, check your phone has enough memory available. Refer to your phone's manual for details of the applications you can safely delete. If you are still unable to download the game, it may be because your phone operator's WAP gateway won’t allow you to download it.

What happens if I receive a call or SMS while playing?

With most new handsets, you shouldn't experience problems in answering a call or reading a text messages while you're playing. You will be notified of the incoming call or message when you're playing, and play will be paused while you deal with it.

Can I turn the sound off?

Yes, by selecting the ‘Sound on/off’ feature on the game menu.

What is my PIN number?

Once you have completed the registration process, you will choose a four-digit code. You will need this to identify yourself to us every time you log on, make a deposit or cash out.

I forgot my PIN. What should I do?

If you forget your PIN, we will need to send you a new one. Go to ‘Play for Real’ and follow the ‘Forgotten your PIN?’ link. You will need to answer your security question correctly before we send you a new PIN. You will then be able to use our services within minutes.

I've forgotten both my password and my PIN. What now?

To replace your existing PIN and password please contact customer support.

I already have a PartyAccount. What do I do?

You have the option of entering a username and password on the registration form if you have an existing account.

What security measures are taken to protect my details?

All your sensitive information (PIN number, credit card details, and PartyAccount details) are kept in our ‘Vault’. The Vault is a database that contains encrypted information. These details can only be accessed once you have verified your identity.

I don't have a casino account. What do I do?

You can complete your registration with PartyCasino.com on your mobile phone by following the instructions onscreen.

How can I check the balance on my account?

Your available balance will be displayed when you enter a real money game.

How do I withdraw my balance?

From the main menu, go to ‘Cashier’ and select ‘Withdraw’. You can withdraw money from a card you have used before or choose a new debit card if you prefer.

Party Games:

You are here:

Help/FAQ

1. Introduction:

2. Further information

3. Troubleshooting

1. Introduction:

Further information

Troubleshooting